Terms of Service
Effective Date: 18/12/2025
Welcome to Twisted Collective. These Terms of Service govern your use of our website and services, including rap beats, rap features, merchandise, and other related products and services. By using our Services, you agree to these Terms.
1. Acceptance of Terms
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Services.
2. Eligibility
You must be at least 18 years old to use our Services. By using our Services, you warrant that you are 18 years of age or older and have the legal authority to enter into these Terms.
3. Account Registration
To access certain features of our services, you may need to register for an account. You agree to:
- Provide accurate, current, and complete information during the registration process.
- Maintain and promptly update your account information to keep it accurate, current, and complete.
- Maintain the security of your account and accept all risks of unauthorised access.
4. Use of Services
You agree to use our Services only for lawful purposes and in accordance with these Terms. You will not:
- Use the Services in any way that violates any applicable federal, state, local, or international law or regulation.
- Engage in any activity that is harmful to us or our users, including transmitting any material that is defamatory, bscene, fraudulent, or otherwise objectionable.
- Attempt to gain unauthorised access to our Services, servers, or networks.
5. Purchases and Payments
Pricing: All prices are listed in Australian Dollars (AUD) unless otherwise specified. We reserve the right to change prices at any time.
Payment: Payment must be made at the time of purchase. We accept various forms of payment as specified on our website.
Taxes: Prices do not include applicable taxes, which will be added at checkout.
6. Delivery of Products
Digital Products: Rap beats and features will be delivered electronically to the email address provided at checkout. Please ensure your email address is correct.
Physical Merchandise: Shipping costs and delivery times will vary based on your location and the shipping method selected at checkout. We are not responsible for delays caused by shipping carriers.
7. Returns and Refunds
Digital Products: Due to the nature of digital products, all sales are final. No refunds will be provided for rap beats or features once delivered.
Physical Merchandise: We accept returns for physical merchandise within 30 days of purchase. Items must be in their original condition. Please contact us for return instructions.
8. Intellectual Property
All content, including but not limited to rap beats, features, images, text, and designs, is the property of Twisted Collective or our licensors and is protected by Australian and international copyright laws.
You may not use, reproduce, or distribute any content without our express written permission.
9. Ownership of Beats
Upon the signing of a contract for the purchase of a rap beat, ownership rights to the beat will be transferred to the purchaser. The purchaser will then have the exclusive rights to use, modify, and distribute the beat as they see fit. Twisted Collective retains the right to use the beat for promotional purposes unless otherwise agreed upon in the contract.
10. Limitation of Liability
To the fullest extent permitted by law, Twisted Collective shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:
- Your use or inability to use our Services.
- Any unauthorized access to or use of our servers and/or any personal information stored therein.
11. Indemnification
You agree to indemnify, defend, and hold harmless Twisted Collective and our officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable lawyer's fees, arising out of or in any way connected with your access to or use of the Services.
12. Changes to Terms
We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on our website. You are advised to review these Terms periodically for any changes.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Western Australia, without regard to conflict of law principles.
14. Contact Us
If you have any questions about these Terms, please contact us.
FAQs
Frequently Asked Questions (FAQ)
1. What is Twisted Collective?
Twisted Collective is all about Australian rap, beat production, mixing and mastering, fashion and merch.
Services we offer include rap beat making, features with our artists, custom clothing, music video recording and editing, and more...
2. How can I purchase rap beats or features?
Rap beats and features can be purchased directly on our website at TwistedCollective.Shop.
For custom beat requests, please contact us to discuss your specific needs.
3. What payment methods do you accept?
We accept PayPal and Shop Payments for all transactions on our site.
4. How are digital products delivered?
Rap beats and features are delivered electronically via email or Discord direct message.
5. What is your return policy for digital products?
Due to the nature of digital products, all sales are final. No refunds will be provided for rap beats or features once delivered.
6. What is your return policy for physical merchandise?
Please ensure you review your order carefully before making a purchase. We accept returns for physical merchandise within 30 days of purchase, in their original condition.
7. What happens once I purchase and sign a contract for a beat?
Once a contract for the purchase of a rap beat is signed and payment is received, ownership rights to the beat are transferred to you. You will then have exclusive rights to use, modify, and distribute the beat as you see fit.
8. How do I contact customer support?
For any questions or support, please contact us through the contact page on our website.
9. Where do you ship your merchandise?
We ship our merchandise Australia-wide only. However, our digital services, such as beats and features, are available worldwide.
10. How can I stay updated on new products and services?
Stay updated by subscribing to our email list and following us on Instagram. Links to join our email list and our Instagram page can be found on our website.
11. Do you offer discounts or promotions?
Yes, we occasionally offer discounts and promotions. These are announced on our Instagram or sent to subscribers via our email list.
12. How do I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment.
13. Can I request a specific type of beat?
Yes, you can request beats of a specific type. Please contact us to discuss your preferences, and we will work with you to create the desired beat.
14. How can I join Twisted Collective as an artist or collaborator?
We are always looking for new talent and collaborators. If you are interested in joining Twisted Collective, please contact us.